Cancelling a subscription
A dealership owner may request cancellation at any time by contacting support@showroom360.in. Cancellation stops the next renewal. It does not immediately remove access or interrupt work during a period already paid for.
Monthly subscriptions
Monthly fees are non-refundable once a billing period has started. If you cancel, the dealership keeps full access through the end of that paid month. Duplicate, incorrect, or unauthorised charges will be investigated and refunded where confirmed.
Annual subscriptions
Annual prepaid fees are non-refundable after activation, except for duplicate, incorrect, or unauthorised charges or where a refund is required by law. The dealership retains access through the annual term. This position must be confirmed by the business owner before publication.
Seat changes
Added seats are priced and confirmed before collection. Removing seats reduces the charge from the next renewal and does not create a refund for the current paid period.
How approved refunds are paid
Approved refunds are returned to the original payment method. Bank and payment-network processing times can vary. We will confirm the refund initiation and share the available reference information.
After cancellation
When the paid term ends, the workspace becomes read-only. The dealership may request a data export for 30 days. Data may then be deleted within 90 days, except where retention is required by law.