Information we collect
- Account information such as name, work email, phone number, role, dealership, and branch.
- Lead and activity information entered by authorised dealership users.
- Billing details such as legal name, GSTIN, billing address, place of supply, subscription status, and payment-provider identifiers.
- Security and usage information such as login events, device information, and actions needed to maintain the service.
How we use information
- Provide, secure, support, and improve Showroom 360.
- Create dealership reports and keep an audit history of important changes.
- Manage subscriptions, issue tax invoices, and send operational communications.
- Meet legal obligations and investigate misuse or security incidents.
Payments
Payment collection is handled by Razorpay through hosted payment pages or checkout. Showroom 360 does not store complete card, bank account, or UPI credential details. We retain payment and subscription identifiers needed to reconcile payments and provide support.
Retention and security
We retain account and dealership data while the subscription is active and for the post-cancellation period described in our terms, subject to tax, audit, dispute, and legal retention requirements. We use access controls, encrypted transport, and operational safeguards appropriate for a business software service.
Your choices
Dealership administrators can update user access and request correction, export, or deletion where applicable. Requests can be sent to support@showroom360.in. Some information may be retained where required for tax, fraud prevention, security, or legal compliance.